Log into your YUPLAY account. Click on your profile icon at the right top corner and select “Account Settings”. You will be redirected to your profile page settings. At the bottom of the page, you will see “Change E-Mail” select it and change it with the new email address. Go to your old email address, you will receive a confirmation email. Click on the link to confirm and log into YUPLAY.

Early Access Steam Keys allow you to activate and play a game before its full release while it is still in development. During the Early Access period, the game may receive regular updates, new content, bug fixes, and gameplay improvements based on developer feedback.

If a product is an Early Access title, this will be clearly indicated on the product page before you complete your purchase. 

You can add a promotion code to your order on the cart page.All you need to do is enter the promotion code in the “Discount Code” field and click on the “Apply” button.

The activation platform for each game is clearly displayed on the product page before you make your purchase (for example, Steam, Epic Games, Ubisoft Connect, or another platform).

After completing your order, go to your Library and click Review Key to view your game key. Then, redeem the key on the platform specified on the product page by following that platform's activation process.

You can also go to the product page on YUPLAY and click on the "Activation Details" tab to see a guide about the process for the specified platform. Alternatively, you can go to our Activation Details pages, where you can read the activation details for all gaming platforms.

If you're unsure where to activate your key or experience any issues during activation, please contact our Support Team for assistance.

Downloading games is perfectly legal via the official platforms EA Origin, Steam, Battle.net, GOG, Epic Games, Ubisoft, etc. You just have to download them via their software available on their official websites, as they now all offer legal downloading games.

You can add any specific game offer to your wishlist by clicking on the “Star” icon located next to the “Add to Cart” button.

You cannot buy any products from YUPLAY unless you have a registered account. Once you do that, you can choose any product from our catalogue and purchase it without any problems.

Chrome

1. Go to the browser menu and select "Settings."
2. In the "Privacy and security" section go to "Site Settings."
3. Select "Notifications."
4. Scroll to the ‘’Allowed to send notifications’’ 
5. Click "Block" next to the YUPLAY site in the dropdown menu.

Please note that you will be prompted again to allow notifications to be sent if you ‘’REMOVE’’ the site.

Firefox

1. Go to the browser menu and select "Settings."
2. Click Privacy & Security from the left pane.
3. Scroll to the Permissions section
4. Click the Settings... button to the right of Notifications.
5. Select Allow or Block from the Status drop-down for any of the websites.
6. Click the Save Changes button.

Mobile

1. Start Chrome
2. Go to the browser menu and select "Settings."
3. Scroll Down and click on ‘’Site Settings’’
4. In Site settings, again continue to scroll down and tap Notifications.
5. Scroll to and tap YUPLAY
6. Tap the toggle switch next to YUPLAY to turn off its notifications.

You can contact our Customer Support by clicking on “Customer Support ” in the drop-down menu at the top right corner or on the Contact Us hyperlink text in the footer of the page. Please, avoid creating multiple tickets regarding the same issue and keep in mind that every message resets the ticket waiting time, thus delaying our response. Therefore, submitting multiple messages without our reply is not recommended, as this will most likely extend the response time.

If you have forgotten your password, go to the login page and click on "Forgot Password". Follow the instructions provided, and we will send you a new password to your registered email address. If you don't receive the password reset email within 5 minutes, please check your spam or junk folder. If you still haven't received it, contact our Support team via Live Chat, Support Ticket, or Email, and we'll be happy to assist you.